More trust. More connection.

Support that feels human.

Includa proudly provides disability support for people and families across Newcastle and the wider Hunter Region. Our mission is to provide personalised support built around real people and real lives, More of What Matters.

Ur Support

Ur Support is how we organise support around relationships.

It brings together the parts of life that matter most into one clear, intentional way of working, from home and planning through to people and learning.

Not separate programs. Not disconnected services. One approach, shaped around the individual.

Ur Home

Your home. Your way.

Home is more than a place to live. It is where people feel safe, connected and at ease.

Ur Home supports Individualised Living Arrangements (NDIS ILAs) built around real relationships, everyday routines and belonging in community.

Less turnover. More consistency.
A home that reflects who you are and how you want to live.

Ur Home is designed for people who want to move away from group homes and explore more individual, relationship-based ways of living.

Ur Plan

Your future. Your way.

Good planning starts with listening.

Ur Plan is a person-led approach to NDIS planning support that focuses on what matters most to you, your goals, your priorities and the life you want to build.
It brings together the people who know you best and keeps planning grounded in real life, not paperwork.

Plans that grow with you, instead of locking you in.

Ur Plan suits people who want clarity and direction without being reduced to funding categories or service lists.

Ur Team

Your people. Our support.

Strong support relies on strong relationships.

Ur Team keeps you at the centre of your support relationships.
You choose who supports you, including people you already know and trust, while Includa provides the structure, safeguards and support behind the scenes as your NDIS provider.

Choice with stability.
Freedom without being left on your own.

Ur Team is for people who want more control and consistency in their disability support services, without having to manage everything alone.

Ur Training

Learning shaped by lived experience.

Great support is easier when everyone feels confident and skilled.

Ur Training is about learning opportunities created with people with disability, not about them. Ur Training focuses on learning the important stuff, guided by lived experience.
Through individualised training within NDIS disability support services, Support Workers build deeper understanding and consistency over time, by learning from people with disability and those who know them best.

Support shaped with intention, based around real people and real lives.

Frequently Asked Questions

NDIS Participant FAQs

What support can I get?

You can receive support in the community, workforce and at home. We can help you become more involved and independent.

How do I manage my support team?

We have an online platform that you can directly talk to and manage your support team.

How do I pay for support?

You can pay for support by NDIS funding, managed or self-managed plan. Read more on our pricing and payment page.

Support Worker FAQs

What support can I provide?

You can provide a range of support, from at-home personal care to support for work or in the community.

What do you offer for workers?

Freedom and flexibility of online disability support platforms combined with the safety and security of traditional support services.

How do I get paid?

You will get paid fortnightly through our secure online system. You can read more about this on our pricing and payment page.

What People Are Saying

    
 
 
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   emily zarla 
 
 
 
 Trustindex verifies that the original source of the review is Google. includer i would like to say i will defend your dog you had at the disability expo today again and a again that lady’s dog was not trained properly your dog is much better trained then that lady’s dog and you should consider getting your dog done as a therapy dog as it would be good for your company to employ the dog full time for the office and would be more then happy to recommend a good company to do your dog as a therapy dog and if i find out what company that lady’s dog is so called trained at i will report her for her behaviour and make sure she gets the right punishment as your dog did not deserve the verbal abuse she gave you and the dog and would love to do your dog up a uniform for your work place
  
 
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   Baba 
 
 
 
 Trustindex verifies that the original source of the review is Google. this place is so freakin epic i love how helpful they are
  
 
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   wendy B 
 
 
 
 Trustindex verifies that the original source of the review is Google. Best disabilities Support company I've ever had the pleasure of being involved with
  
 
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   Melissa Darcy 
 
 
 
 Trustindex verifies that the original source of the review is Google. Best ice cream had so much fun making door decorations face painting
  
 
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   Melinda Garay 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic service, with amazing staff
  
 
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   Jessica Atkinson 
 
 
 
 Trustindex verifies that the original source of the review is Google. So Good!!!
  
 
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   Christine Taylor 
 
 
 
 Trustindex verifies that the original source of the review is Google. Includa has supported my son for many years, with the last 9 months being 24/7 in his own home. This would not have been possible without the dedicated, caring, committed team who are so very appreciated. Includa’s company values and ethics are what makes it stand out from the rest. One of the unique things about Includa is you don’t just have any available person ‘rostered on’ support you. Instead have people who are a ‘great fit’ support you,  My son is living his best life because of this amazing team of people.